The November issue of Convene magazine unveiled the Meetings Industry Forecast for 2018 and Beyond. It's well worth reading whether you are a hotelier looking at RevPar trends, a meeting professional evaluating new technology for your meetings or a business traveler analyzing airfare and overall travel costs, there is new information for all industries when it comes to business meetings, travel, technology, lodging, etc.
One of the top trends Dr. Singh mentions for meeting professionals: Look for high tech/high touch companies that can deliver this in a world where companies are getting rid of staff, look for companies that are spending time training staff to have a more emotional and empathetic connection with the guest or increasing the human-interaction quotient in hospitality. You can find the entire article here.
something to think about...
We like to share interesting articles and posts that pertain to our industry and the area we serve. Enjoy!